MANAGER, STRATEGIC ACCOUNTS
Our client is a growing software company specializing in cloud solutions. They are looking to expand their client base and are seeking a highly skilled and motivated Manager of Strategic Accounts to lead their efforts in building and nurturing relationships with key clients.
LOCATION
US - Remote
COMPANY TYPE
Software Development
SALARY RANGE
$130,000 - $180,000

What You’ll Do
-
Client Relationship Management: Build and maintain strong relationships with strategic clients, acting as the primary point of contact and trusted advisor.
​
-
Account Strategy: Develop and execute account plans and strategies for each strategic client, aligning their needs with our software development solutions.
​
-
Needs Assessment: Collaborate with clients to understand their business objectives, challenges, and technical requirements. Translate these insights into actionable development projects.
​
-
Solution Presentation: Present tailored software development proposals and solutions to clients, addressing their specific pain points and opportunities.
​
-
Cross-Selling and Upselling: Identify opportunities for expanding our services within existing accounts and collaborate with the sales and technical teams to capitalize on these opportunities.
​
-
Contract Negotiation: Lead contract negotiations, ensuring mutually beneficial terms and agreements.
​
-
Project Oversight: Oversee the successful delivery of projects, ensuring that client expectations are met or exceeded.
​
-
Client Advocacy: Serve as an advocate for clients within the company, communicating their needs and feedback to internal teams to drive continuous improvement.
​
-
Performance Metrics: Establish key performance indicators (KPIs) to measure client satisfaction, retention, and revenue growth. Regularly report on progress to senior management.
​
-
Team Collaboration: Collaborate with the software development, sales, and marketing teams to align strategies and ensure consistent client messaging.

Who You are
-
Bachelor's degree in Business, Computer Science, or a related field (MBA preferred).
​
-
Proven experience in account management, client relationship management, or sales, preferably in a software development or IT services context.
​
-
Strong understanding of software development processes, technologies, and trends.
​
-
Excellent communication and negotiation skills.
​
-
Strategic thinking and problem-solving abilities.
​
-
Ability to work collaboratively in cross-functional teams.
​
-
Results-driven mindset with a focus on client satisfaction and revenue growth.
​
-
Strong organizational and project management skills.
​
-
Technical background or experience is a plus.